personal info Putri Esthi Palupi is a Customer & Patient Experience leader with over a decade of experience in healthcare and hospitality industries, specializing in customer engagement, service transformation, and experience excellence. She currently...

personal info Agalliso Mario Raintung is a passionate customer experience leader currently serving as Head of Customer Experience at FWD Insurance Indonesia, where he is focused on redefining customer experience through an insights-to-action culture,...

personal info Ajay Pimpalshende is an Executive Leader in Corporate Transformation and AI/ML Innovation and Director of Product & Program Management at JLL Technology. Named JLL Employee of the Year in 2023, he drives enterprise-wide digital innovation...

personal info Deepak Chandran leads Solution Engineering for APAC at NiCE. He brings over 20 years of global experience in consulting, implementing, and selling enterprise technology solutions, having worked with IBM, Capgemini, and BMC Software. He offers...

personal info Grace Vita is a senior executive specializing in customer experience, service excellence, and business transformation across healthcare and financial services. Most recently, she served as Chief Experience Officer & Director of Customer...

personal info Yazin Al Musafir is the COO and Co-Founder of Onsor Technologies, an Omani technology company building advanced computing products, edge AI/IoT solutions, and next-generation neuromorphic computing initiatives. He holds a BSc and MEng in...

personal info Raghav Kumaria is a seasoned transformation leader and recognized subject-matter expert in customer experience, Agentic AI, and large-scale digital modernization. As Senior Vice President at AIONOS, he leads the Technology and CX...

personal info Karunjit Kumar Dhir is an entrepreneur, enterprise transformation leader, and growth strategist, currently serving as Executive Vice President at AIONOS, where he leads the enterprise AI and growth agenda with a focus on Asia-Pacific region....