personal info Sandra Samuel is a Customer Experience leader with over 18 years of experience, including 14 years in leadership roles across Malaysia and Singapore. She currently leads Customer Service operations at Ninja Van, where she has been...

personal info Rickent Putra Haki is the Vice President of Technology at InJourney Hospitality, where he leads digital transformation across a portfolio of hotel properties, integrating fragmented systems into a centralized Hotel Management Platform. He...

personal info Danu Prasetyo serves as Head of Loyalty and CRM at PT Erajaya Swasembada Tbk, where he oversees strategic planning and implementation for customer loyalty initiatives, CRM, and data-driven engagement throughout the company’s retail network.He...

personal info Alexander Zulkarnain is the Chief Marketing Officer of Taman Safari Indonesia Group, where he leads integrated marketing, digital transformation, and commercial growth across one of Indonesia’s largest conservation-based tourism ecosystems....

personal info Edy is an accomplished technology leader with over 30 years of experience spanning the retail and pharmaceutical industries. He currently serves as IT Director at PT. Trans Retail Indonesia, part of the CT Corp Group, where he leads...

personal info John Lim Ding Wei currently leads DevRev’s Solution Engineering efforts in ASEAN, with nearly a decade of deep specialisation in identity, security, and enterprise AI across Okta, Auth0, and HackerOne. As a founding member of...

personal info Maulidin Pamur Dhani is the Vice President of People Journey & Enabler Management at Telkomsel, Indonesia’s leading digital connectivity company. He leads enterprise-wide initiatives in HR digitalization, people analytics, employee...

personal info Adjie Wicaksana works at the intersection of impact investment, Islamic digital banking, and financial innovation, where capital is viewed not merely as a financial instrument, but as a tool for long-term value creation. His focus lies in...