personal info Jaslyin Qiyu is the Chief Marketing Officer and Head of Customer Experience for Singapore and Australia at Cigna Healthcare, where she leads brand strategy and customer experience initiatives across the region.With over 20 years of experience...

personal info Alex Khaerov is a Director of Cloud Engineering at a leading global financial institution, where he oversees the strategic development and implementation of AI-driven, autonomous infrastructure platforms. With over 15 years of experience in...

personal info Prerit Mishra is a senior data, analytics and AI leader with 14+ years of experience building and scaling AI-driven decision systems for complex, real-world operations. His work focuses on turning advanced analytics, optimisation and GenAI...

personal info Andres von der Walde is a senior commercial executive with extensive experience driving operational excellence and strategic growth across Global, European, and Asia-Pacific markets. He currently serves as Senior Director, Customer Engagement...

personal info Dr. Angel Lo is a conference speaker, fireside chat moderator and panelist specializing in Customer Experience (CX), Digital Transformation, AI-enabled Engagement and Commercial Excellence across the Asia-Pacific region. She brings more than...