personal info Anjali Kalia is a seasoned expert in digital transformation and customer experience, with a strong background in implementing innovative technologies. She has helped organizations across the region enhance engagement and streamline marketing and...

personal info Sebastien is Regional Head of Digital Customer Engagement, Innovation & Business Transformation at Menarini Asia-Pacific, a member of the Menarini Group – a leading international pharmaceutical and diagnostic company with a heritage of...

personal info Eduardo manages a team of Client Success Partners, Senior Customer Success Managers and Customer Success Managers in the Asia Pacific and Middle East region, supporting Fixed, Mobility, Cloud and IOT customers in the Enterprise space. He has an...

personal info Babul is currently leading the Customer Experience Operations team at Thunes. In his role, he oversees teams that focus on enhancing how they support and engage customers, always with an eye for improving loyalty and service quality. Babul enjoys...

personal info Tianyu is a Singapore-based generative AI practitioner. As the founder of TYAI, he guides organizations in AI skills acquisition and adoption. With a decade-long background in market research and analytics at companies like Twitter and Fonterra,...

personal info Ryan Nicholas Leong is actively evolving the education space with conversational AI, alongside his voice-to-voice AI clone, RyanAI. Acting as a ‘pocket coach,’ RyanAI complements Ryan’s polymath expertise, helping to summarize...