Most travel platforms still treat AI as a feature.MakeMyTrip treats Conversational AI as the interface. That distinction matters more than it sounds. Across Asia, where travel decisions are shaped by...

Governments in Southeast Asia are increasingly adopting conversational AI to enhance accessibility, efficiency, and engagement with citizens. Through voice assistants, chatbots, and virtual agents,...

The push for a more digitally transformed and seamless interaction for guests, is changing the hospitality industry quickly. As the industry moves to hospitality 4.0, organizations are now...

 Asia’s e-commerce boom has arguably been the most disruptive force in the global retail ecosystem. With a young and tech-savvy population that embraces mobile-first experiences to conduct...

The transition to Healthcare 4.0 is integrating data, automation, and intelligence into day-to-day clinical workflows. Hospitals across Asia are leading the adoption of AI in healthcare to utilize...

The adoption of conversational AI is transforming the Asian banking industry rapidly. Integration of AI and natural language processing allows banks to provide quicker and more humanistic services....