by How Singtel’s AI Assistant Simplified Customer Support in Southeast Asia
One of Southeast Asia’s largest telecommunications companies, Singtel, is widely considered to be the “compatible case” for conversational AI’s ability to modify customer...
How DBS Bank Transformed Customer Experience with AI Chatbots
DBS Bank serves as a prime example of how conversational technology has enhanced retail and corporate banking by using chat platforms, digital assistants and other forms of conversational AI. The...
QANDA (Mathpresso): The AI Tutor Transforming Math Learning Across Asia
In Asia’s rapidly expanding digital education environment, one platform has risen quickly to become Asia’s leading AI Tutor through its ability to provide students with instant assistance...
by AI in Education: Personalized Learning Journeys for Asian Students
All over Asia, AI in education is transforming how students learn, connect and achieve their educational aspirations. As institutions pivot toward digital transformation, intelligent tools and smart...
Voice AI vs Text AI: Which Works Better for Asian Markets?
In Asia’s ever-evolving digital environment, Conversational AI is no longer an option – it is a requirement. But when you create a conversational experience, do you prefer a voice...
Asia’s AI Workforce: Skills Needed for the Next Generation
Asia is rapidly rising as a global leader in Artificial Intelligence. Whether in fintech, healthcare, manufacturing, or retail, every major industry is undergoing a substantial digital...
Redefining Travel With AI: MakeMyTrip Leads Asia’s Digital Shift
Throughout Asia, conversational AI is no longer a future aspirational notion – it already is changing how industries engage customers daily. When it comes to finance, healthcare, retail and...
Conversational AI in Government Services Across Southeast Asia
Governments in Southeast Asia are increasingly adopting conversational AI to enhance accessibility, efficiency, and engagement with citizens. Through voice assistants, chatbots, and virtual agents,...
Hospitality 4.0: AI Concierge Services Enhance Guest Experience In Asia
The push for a more digitally transformed and seamless interaction for guests, is changing the hospitality industry quickly. As the industry moves to hospitality 4.0, organizations are now...
Retail & E-Commerce in Asia: How AI is Powering Conversational Shopping
Asia’s e-commerce boom has arguably been the most disruptive force in the global retail ecosystem. With a young and tech-savvy population that embraces mobile-first experiences to conduct...
Healthcare 4.0: AI-Driven Patient Engagement in Asian Hospitals
The transition to Healthcare 4.0 is integrating data, automation, and intelligence into day-to-day clinical workflows. Hospitals across Asia are leading the adoption of AI in healthcare to utilize...
Conversational AI in Banking: Boosting Trust and Efficiency in Asia
The adoption of conversational AI is transforming the Asian banking industry rapidly. Integration of AI and natural language processing allows banks to provide quicker and more humanistic services....