Zendesk, Inc. is a global customer service and CRM (customer relationship management) software company that provides cloud-based solutions to help businesses manage customer interactions, support, and engagement across multiple channels.
Founded in 2007 in Copenhagen, Denmark by Mikkel Svane, Alexander Aghassipour, and Morten Primdahl, Zendesk started as a small startup focused on simplifying customer support. Today, it is headquartered in San Francisco, USA, and serves hundreds of thousands of businesses worldwide.
Concentrix Corporation is a global technology and business services company specializing in customer experience (CX) solutions, digital transformation, and business process outsourcing (BPO). Headquartered in Newark, California, USA, the company operates worldwide, serving clients across multiple industries.
Founded in 2004 (with roots dating back earlier through acquisitions), Concentrix has grown into a major player in the CX and outsourcing space, supporting over 2,000 clients including many Fortune Global 500 brands.