With over 12 years of experience in product development and digital innovation, Putri Ramadhani Saragih has built a career at the intersection of EdTech and banking, driving the creation of customer-centric products. As the Associate VP of Product Development & Operations at RevoU, she leads the development of AI-powered solutions that enhance student outcomes, improve engagement, and optimize digital learning experiences at scale. By integrating automation and AI-driven personalization, she ensures that technology not only streamlines operations but also creates meaningful impact for learners and industry partners.
Before joining RevoU, Putri played a key role in product development and customer experience transformation within the banking sector, where she led the design and launch of innovative financial products, optimized digital acquisition strategies, and enhanced service offerings to drive customer engagement and business growth. Her ability to translate market insights into impactful product innovation has fueled success in both corporate and startup environments.
At Asia’s CACES Event 2025, Putri will share insights on AI-Enhanced Customer Journeys, drawing from her experience in both EdTech and banking. She will highlight real-world strategies for leveraging AI, automation, and data-driven decision-making to enhance engagement, personalization, and overall customer experience—empowering businesses to scale effectively in the digital age.