Bharath C is a Customer Experience leader with over 15 years of experience in the field. A seasoned professional, his expertise spans the Aviation, E-commerce, and BPO sectors. For the past seven years, he has been with AirAsia, where he leads the Customer Support Operations. In his role at AirAsia, Bharath is responsible for developing and implementing strategies to improve customer interactions, streamline processes, and ensure a seamless and exceptional customer journey.