Kapture CX is an enterprise-grade, AI-native Customer Experience platform founded in 2014, built to simplify complex customer operations and enable faster, smarter, and more human interactions at scale, delivering consistent, outcome-driven experiences across every customer touchpoint. Built organically as a unified CX platform, Kapture combines Agentic AI, deep workflow automation, and real-time intelligence to not just respond to customer queries but to resolve them autonomously. Today, Kapture CX supports startups, large enterprises, D2C brands, and B2B service organizations in transforming customer support into a strategic growth engine.

Kapture CX is trusted by 1,000+ customers across 18+ countries, powering customer engagement for leading brands including Tata Group companies, Aditya Birla Capital, Airtel, Nykaa, BigBasket, Meesho, Netmeds, Unilever, and more. Headquartered in Bengaluru, Kapture CX has a strong global footprint with operations across India, the US, Southeast Asia, and the Middle East.