Eduardo manages a team of Client Success Partners, Senior Customer Success Managers and Customer Success Managers in the Asia Pacific and Middle East region, supporting Fixed, Mobility, Cloud and IOT customers in the Enterprise space. He has an extensive experience in the field of telecommunications having been part of Cable & Wireless Plc before it was acquired by Vodafone in 2014. Prior to joining Vodafone, Eduardo spent eight years in the airline industry
working in various technical and service roles for companies such as Abacus International Limited and Societe Internationale de Telecommunications Aeronautique (SITA) based from their Singapore headquarters. He has completed a post graduate Executive MBA course from University of Birmingham, UK with Merit and a certificate on International Management in Asia Pacific from INSEAD. An ITILV4 expert and IACCM Advanced Practitioner, he is dedicated and passionate about his customers and considers service as the biggest differentiator in a highly commoditised telecoms industry. He loves to travel with his wife and two sons and have a great appreciation and interest in understanding different cultures and traditions.